V1 Casino
Updated
Our pages for members in Australia are written by Lachlan Pryce. The name is an editorial pseudonym that we disclose openly. It is not a public person, and we claim no biography, employment or qualification for it.
1. Role of the author
1.1 What the author writes
Lachlan Pryce writes and updates the descriptions of our lobby, offers, cashier and account controls.
1.2 What the author does not do
The author does not set the terms of any offer, and the terms shown with each offer are the ones that apply. The author has no access to a member’s account.
1.3 Questions about a balance
They go to our support team, and not to the author.
2. Methodology
2.1 Steps
Every page is produced in five steps.
- Collect the rules as we publish them: offers, cashier methods, timings and account controls.
- Write each rule in plain words, in the currency of the account.
- Check each statement against the same rule in the terms and in the cashier.
- Remove any statement that cannot be matched.
- Record the date of the check.
2.2 Sources and rechecks
| Kind of statement | Checked against | Rechecked |
|---|---|---|
| Bonus terms | The terms shown with the offer | Whenever an offer changes |
| Payment methods and timings | The cashier | Whenever a method changes |
| Account controls | Account settings | Whenever the settings change |
| Support contact | Our support mailbox | Each time a page is revised |
2.3 Order of authority
Where two sources differ, the terms shown with the offer rank first, the cashier second, account settings third and our support team fourth. The text is written from the higher source.
2.4 Dates
Bonus conditions and payment timings are rechecked more often than stable facts such as the age requirement. A statement that has not been rechecked within its period is removed until it has been checked.
3. Standards of writing
3.1 Amounts
Amounts are in AUD.
3.2 Examples
An example in a page, such as a bonus of AUD 100, is an input for arithmetic and is labelled as one. The multiplier, the cap and the expiry that apply are those shown with the offer.
3.3 Statements we leave out
We do not publish a figure we cannot match to our own terms, and we do not describe an offer from memory.
3.4 Form
Tables are used for comparisons and lists for steps.
4. Gambling risk
4.1 Framing
The author writes about gambling as a paid form of entertainment with a risk of loss. A page does not suggest that play is a way to earn.
4.2 Controls
Each page that touches money points to the controls in account settings.
5. Review and correction
5.1 Review before release
Before a page is released, the author reads it once for accuracy and once for wording. The accuracy read compares every amount, percentage, timing and contact detail with its source. The wording read removes any sentence that promises a result or leaves a rule open to two readings.
5.2 Revision
A change to an offer, a method or a control is reported to the author, the text that describes it is found on every page that mentions it, and the date of the revision is recorded.
5.3 Corrections
A member who finds an error writes to [email protected] and names the page and the sentence. We check the statement against the terms and the cashier, correct the page if it is wrong and record the date of the correction.
6. Pages and their sources
6.1 Homepage
The homepage states our house rules, and each rule is matched to the terms shown with the offers.
6.2 Sign-up and account access
The registration page describes the form and the steps after it, and it is matched to the account settings and to our support procedure.
6.3 Bonus arithmetic
The bonus page works through the method of an offer in AUD, and each example is labelled as an example.
6.4 App
The mobile page describes how the same account is managed from a phone.
6.5 Protection of payments
The payments page describes the layers of protection around a payment and is matched to the cashier.
| Page group | Primary source |
|---|---|
| Rules and offers | Terms shown with each offer |
| Money | The cashier |
| Controls | Account settings |
| Service pages | Our support team and the terms |
7. Independence of the numbers
7.1 Single source
Each figure on a page has one source, and the page does not combine figures from different offers.
7.2 Currency
Amounts are in AUD.
7.3 Rounding
We do not round an amount. An amount appears as the source states it.
8. Reading the pages
8.1 Before registering
A reader can use the pages to learn the rules of our casino before opening an account, and to compare them with the terms.
8.2 Before an offer
A reader can use the bonus page to work out the base and the cost of an offer, and then read the multiplier in the terms.
8.3 Before a withdrawal
A reader can use the payments page to check which layer of protection applies to the route chosen.
9. Limits of the role
9.1 Advice
The author does not advise on tax, law or personal finances.
9.2 Standing of the pages
The pages describe how our casino works, so that a member can compare any statement with the cashier and the terms. They do not replace the terms shown with an offer.